Inteleagent team will only ever access your data for the purposes of troubleshooting problems or recovering content on your behalf, after hearing from you via email or the in-app support chat with a request for help.
Below, you'll find instructions for how to grant Inteleagent's support team consent to access your account.
Allow support access
When chatting with Inteleagent support via email or in-app chat, you may be asked for consent to access your account, in order to help with troubleshooting or recovery.
- Navigate to
Settingsat the top of your left-hand sidebar, thenMy team
- Click the
Invite Supportbutton
Time limited data access
After you've granted access, Inteleagent support team will have permission to access your account for 48 hours. If you need more assistance after the 48 hours expire, you will need to re-invite the Inteleagent team.